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No products in the cart.
Return To ShopFree shipping for purchases over 49 €
GENERALLY
The use of the website www.souvenirshop.gr by the visitor / user presupposes his unconditional agreement with the following terms of use, which apply to all content contained in its website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and their content. The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of www.souvenirshop.gr even after any changes means the unconditional acceptance of these terms by the visitor / user.
CHANGES
Www.souvenirshop.gr reserves the right to change or modify these terms of use, they can be reviewed and updated at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon their appearance on the Website, and will be effective in the future.
For greater security of the transactions, a relevant note / report will be on the home page for the knowledge and compliance of the traders through our page, with the new changes. Any subsequent use of the website after such change or modification will be considered as your acceptance of such changes. modifications, additions or deletions, please check and refer to the terms of use of the website immediately or at regular intervals.
Www.souvenirshop.gr may, at any time, terminate, change, suspend or discontinue any individual operation of this website including the availability, presentation or description of any product or service without affecting the confirmed orders.
CORRECTION, MODIFICATION OR DELETE OF INFORMATION
Www.souvenirshop.gr allows its users to correct, change, supplement or delete data and information that have been submitted to our online store. If you choose to delete information, Souvenir Shop will act to delete that information from its files immediately.
For the protection and safety of the user, Souvenir Shop will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact the Souvenir Shop via www.souvenirshop.gr or via e-mail at info@souvenirshop.gr. The change or correction of your personal data can also be done through the registration page of www.souvenirshop.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
SECURITY
All transactions you make through our website are governed by International and European Law governing matters relating to e-commerce, as well as by the Law on Consumer Protection (Law 2251/1994). Our company has taken all the necessary measures to ensure maximum security. All information related to our customers’ personal information is secure and confidential and is provided to us only if the users of the website wish to order products and / or receive informative e-mails / newsletter.
All requests sent online to our company, as well as the information transmitted by the user / customer are confidential and are used in order for its users to have direct and effective communication with the store. Our company does not disclose, transfer, provide or exchange personal data of its customers, unless required by law or court decision.
PRIVACY
During your visit to the pages of www.souvenirshop.gr and in order to order products, but also to ensure the possibility of contacting you so that we can inform you, you may be asked to state information that concerns you (name, profession, email address , telephone, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.souvenirshop.gr, are intended exclusively to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of N .
The online store www.souvenirshop.gr operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.souvenirshop.gr which are deleted after its expiration in any way transactional relationship. The personal data you declare in the online store www.souvenirshop.gr are used exclusively by it, in order to support, promote and execute the transaction.
The records kept may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The Customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997
Prices and product specifications are subject to change without notice.
The photos may be indicative of some products or there may be slight variations in the photo and colors of the product.
RETURN – PRODUCT REPLACEMENT
The consumer has a period of 14 calendar days to return the product he bought, for any reason, even unnecessary, and to request a replacement or refund. (we emphasize that the date of dispatch of the returned product is considered the one indicated by the courier on the receipt, for the control of the deadline)
In any case the returned products must be in the condition received by the customer.
The returned product should not have been used, should be in excellent condition just before sale, in its complete original packaging (box, nylon, foam, which should not have tears or damage / deterioration) and with all the contents of the original packaging.
In order to receive a return, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are reflected on the purchase document. In case the purchase was made with a credit card, the original of the receipt issued by the bank terminal must be displayed.
Our company has no obligation and does not receive any product that is returned to a different address
In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of this claim. against the customer.
The Customer bears the return and replacement costs
In any case, return and replacement is possible under the following conditions:
You must contact us by e-mail at info@souvenirshop.gr or by phone 28340 52008 and speak with a representative of souvenirshop.gr
Return procedure:
1.The Customer first fills in the Change / Return Form located at the bottom (footer) of our eshop
Contact us to clarify the details of the return.
Pack the product so that it is protected during shipment.
Finally, you send the parcel through the courier agency from which you received your order.
If the customer wishes, he has the right to return the parcel with any other courier company, he just has to inform us and bear the return shipping costs himself.
Returns are not accepted on inflatables and for products that were sold at a discount at the time of purchase.
For hygiene reasons, products that can affect a person’s personal hygiene are not returned. Some of them are the following
Swimsuit (bottom),
The one-piece swimsuits
Return of Goods to Cyprus and abroad
A. The same conditions apply to the right of withdrawal from the sale of products in Cyprus and abroad, as mentioned
above.
B. For return-change-replacement of a defective product and return of money from the sale of a defective product, the same conditions apply, as mentioned above.
Money return
Refunds in this case will be made by deposit in the customer’s bank account. Necessary condition for the customer to inform souvenirshop.gr via email at info@souvenirshop.gr about his account number (IBAN), the bank where he maintains the account and the name of the beneficiary as it is written in the booklet. For security reasons, the beneficiary or co-beneficiary of the account number must be the same person as the one selected in the invoice information and indicated on the purchase receipt.
Product packaging
Our products are sent from our facilities in excellent condition and protected in a suitable package on which a special tape is marked with the indication “FRAGILE-FRAGILE”. We would also like to inform you that the products travel on behalf of and at the responsibility of the customer. Our Company does not accept product changes due to problems caused by their transfer. Receiving the product automatically means that you are in excellent condition. In addition, our Company does not bear any responsibility for any damages or damages caused to the product by the customer himself when opening his package.
ORDER DELAY
Your order may be delayed for the following reasons:
The product has been delayed from being shipped by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers. However, there are cases where an order of ours can “stick” to its transport, with the result that we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.
The product you ordered has already been removed and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of our company will contact you directly to give you all the alternatives.
In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because eg your details that you have entered are not properly updated.
LIMITATION OF LIABILITY
Our company is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph “Withdrawal / Return – Replacement of Products”).
It is also reserved as to the time of delivery of the goods in cases of force majeure.
The online store www.souvenirshop.gr provides the content (eg information, names, photos, illustrations, etc.), products and services available through the website “exactly as they are”.
PRODUCT PRICES
The listed prices of the products are in euros
The Company reserves the right to change prices without prior notice to the customer.
PAYMENT METHODS
You can pay for your order by cash on delivery, payment by credit card (via secure connection to the online trading system of Piraeus Bank.), Deposit in a bank account.
Piraeus Bank
GR3401727570005757100269599
main beneficiary: Kydonias Evangelos of Konstantinos
ORDER THROUGH THE ONLINE STORE
Browse our online store www.souvenirshop.gr, search for the products you are interested in, put them in your cart by selecting “Add to Cart”, fill in your details, choose a payment method and confirm your order and the products will be Coming Soon. We ship products throughout Greece using the ACS courier service for the transport of products.
ORDER BY PHONE
Now you can place your order by phone and via email! If you do not want to use the online shopping system of the store and you prefer to simplify the process, you can send us an email at info@souvenirshop.gr, or call us at 28340 52008, giving us the following information:
1) The products you want to shop
2) Your name
3) Your address
4) A contact phone (if you order via email).
5) The way you want to pay. You can choose between bank deposit and cash on delivery.
6) Your email (if you order by phone).
SHIPPING PRODUCTS & SHIPPING COSTS
All orders destined for Greece are sent through the courier companies “ACS Courier”.
For shipping within Greece the cost is € 3 for orders under € 49.00
For shipping within Greece, shipping is FREE for orders over € 49.00
Shipping to Cyprus, Albania and Bulgaria € 9.00 2kg
European Union Shipping 16.00 € 2kg
COPYRIGHT
The copyright of the content (including text, graphics, images, photos and software) and the services of the site that have been or will be posted on the internet, are protected by Greek, EU and international copyright laws and belong exclusively to www.souvenirshop .gr It is strictly forbidden any copying, reproduction and retransmission of the material, without the written permission of the company, and are available to site visitors only for personal use (non-profit or commercial)
Product packaging
Our products are shipped from our facilities in excellent condition and protected in a suitable package on which a special tape is marked with the indication “FRAGILE-FRAGILE”. We would also like to inform you that the products travel on behalf of and at the responsibility of the customer. Our Company does not accept product changes due to problems caused by their transfer. Receiving the product automatically means that you are in excellent condition. In addition, our Company does not bear any responsibility for any damages or damages caused to the product by the customer himself when opening his package.
Business ID
ΚΥΔΩΝΙΑΣ ΕΥΑΓΓΕΛΟΣ
PANORMO OF RETHYMNO
ZIP 74057
Tax Identification Number 044591942
ΔΟΥ ΡΕΘΥΜΝΟΥ
GEMI 22062350000
Souvenirshop.gr reserves the right to modify or change the terms and conditions of transactions.